I was on a talk show recently and made reference to an “EOB.”  The interviewer stopped me at that point and said, “What’s an EOB?”  A good question - and one, I’m sure, most of the program’s viewers were asking, too.  Those of us who spend all day steeped in health care vocabulary often forget that […]

Each year, Harvard Pilgrim publishes an annual report — which usually focuses on some issue — or set of issues — in health care. Over the past few years, we’ve written about transparency in health care, on how Harvard Pilgrim the employer manages our own health benefit plans, and on how we structure and deliver […]

As part of our efforts to keep in touch with practicing physicians, Harvard Pilgrim formed a group about ten years ago called the Harvard Pilgrim Physicians Association (HPPA).  HPPA has a Board - made up about 12-15 practicing docs (to be on the Board, you have to be a practicing clinician - seeing patients, etc. - no administrative leaders) […]