There was a story in the Wall Street Journal last week-end about how “a growing number of health plans offer specially trained case managers to help patients during a major illness…”  The story goes on to say that these people “take our very fragmented health-care system and put some glue on it to ensure that a […]

For the past year or so, I’ve been listening to and participating in a conversation in New England and nationally about the rising cost of health care. It’s a sticky wicket, to be sure, with no obvious, simple solutions. But I must say, I’ve been surprised that at least one pretty good idea hasn’t generated more […]

Some people with long memories may recall that Harvard Pilgrim dedicated its 2004 annual report to explaining how we were going to “Eat At Our Own Restaurant” by changing the way we offered and managed our health plan benefits AS AN EMPLOYER to reduce the increase in our health care costs over time. It’s now […]