There was a front page story in the Boston Globe the other day with the following headline:  “Errors Test Openness At Beth Israel Deaconess.”  The story was about the decision made some time ago by BIDMC CEO Paul Levy to be totally transparent with his own team - and with the public at large - […]

Alex Drane (Alex is short for Alexandra) is the CEO of Eliza Corporation, which is an interactive voice recognition company that Harvard Pilgrim works with to do outreach and education with our members on a variety of items, such as reminders about preventive screenings and plan designs.  But that’s not what I’m writing about today.

Alex […]

The show is pretty much the same - every time.  Public sector entity gets in budget trouble, cuts have to be made, and providers who do business with the public sector get hammered - hard.  It’s happened with Medicare at the federal level for years, and it happens with Medicaid at the state level with some frequency […]